Dear Flipkart, Providing Used Handset For New Isn’t Replacement But Thuggery
TL;DR Flipkart says, they understand my problem, that I have received a used phone and how they are sorry about it but won’t exchange the same. So like many on the big day (Thursday 16 March, 2017) I placed my order for Moto G5 Plus. I was told it will arrive after 5 days. Disheartened but I told myself to wait like everyone else. Fast Forward. I received my set on Monday 20 March, 2017. I used the set for a while and in the process noticed that there is some fault from the manufacturer. It was making the unusual ‘click’ sound if you press the section beside SIM card holder. Clearly some error from assembling unit. I then started cautiously checking other parts and noticed how power button was loose as well. It was a mess of sort. I then gave the handset into a friend’s hand who is more familiar with electronics. He was quite sure there was some hardware issue and suggested me I raise the replacement request. Following day, on Tuesday 21 March, 2017